Sr. Technical Content Writer

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Number of Vacancy : 1

Applicant must have: 3+ Years Experience

Qualifications

  • BA, BE, MCA, MSC IT

Mandatory skills

  • Excellent writing, presentation, interpersonal, and communication skills in English
  • Enough experience on document such as User Manual, API Document, SRS, Database design, Document Versioning, UML Diagrams
  • Ability to design and maintain document templates and document lifecycles. Familiarity with SharePoint document repository
  • Should be comfortable working both independently and collaboratively
  • Define and apply standards for the documents
  • Ability to adapt to changing priorities, responds to higher priority concerns, and maintain momentum even during changes
  • Eager to learn and adapt to new technologies, tools, and processes in a fast-paced environment
  • Leadership skills in the areas of team building and mentoring writers
  • Sense of ownership in work and deliverables
  • Strong attention to detail with ability to proofread and edit well
  • Experience with Microsoft Office (Word, Excel, PowerPoint and Visio), Snagit

Roles And responsibilities

  • Plan documentation effectively by developing doc plans, maintain schedules and share documentation status with stakeholders
  • Spearhead and lead initiatives to improve content quality and usability
  • Install product builds and test functionality against the documentation for improving the usability and technical quality of docs
  • Ensure cross-team coordination by working with development, QA, product management and clients as needed
  • Perform style and structure reviews to ensure adherence to standards
  • Mentor Junior writers to improve their writing skills
  • Contribute to process improvements for enhancing efficiency
  • Interview product managers and engineers to understand technical concepts, customer requirements and translate that information in clear and verifiable documents
  • Conceptualize, research, design, and develop material for new applications
  • Design and develop a complete documentation suite: technical specifications, product and functional requirements, Design documents, User Manuals, Release Notes, etc
  • Track and fix documentation defects
  • Writes for technologies, including but not limited to, multimedia platforms (scripts for video tutorials for clients, Whitepaper, etc)

Desired Skills

  • Basic understanding of XML & JSON
  • Basic understanding Big Data concept
  • Transportation domain knowledge

Technical Experience/Skills Preferred

  • User Manual, API Document, SRS, Database design, Document Versioning, UML Diagrams
  • Familiar with the SDLC and software development methodology
  • Ability to design and maintain document templates and document lifecycles. Familiarity with SharePoint document repository
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